Shipping Policy

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Shipping Policy

1. Delivery Areas

Software Pilot delivers products and provides installation services primarily in Gurgaon and surrounding areas. For other locations, please contact us to check availability and shipping charges.

2. Delivery Time

Standard delivery within Gurgaon takes 1-3 business days. For outstation deliveries, shipping may take 5-7 business days depending on the location. Installation services are scheduled based on mutual convenience.

3. Shipping Charges

Local delivery within Gurgaon is free for orders above INR 5,000. For smaller orders and outstation shipping, charges will be communicated at the time of order confirmation.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/email to track your shipment status.

5. Damaged Products

If you receive a damaged product, please contact us within 24 hours of delivery with photographs. We will arrange for replacement or refund as per our returns policy.

Last updated: March 2026

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